We design and deploy autonomous AI agents for Kenyan and East African businesses — handling customer support, bookings, follow-ups, and operations 24/7, so your team doesn't have to.
What We Build
Each agent is custom-built for your workflows, your customers, and your language — not a generic chatbot.
Automated agents on WhatsApp Business that answer questions, book appointments, qualify leads, and escalate to humans — all in real time.
AI that reads your docs, FAQs, and product info to resolve tier-1 support instantly across web, email, or messaging platforms.
Agents that manage appointments end-to-end: check availability, confirm bookings, send reminders, and handle rescheduling automatically.
Multi-step agents that connect your tools — updating spreadsheets, sending emails, alerting teams, and logging data without manual input.
Conversational agents that engage inbound leads, score them, collect key information, and pass hot leads directly to your sales team.
Need your agent to talk to your CRM, M-PESA, Google Sheets, or any other system? We build the connectors that make it seamless.
The Process
We handle everything — from scoping to deployment — so you can focus on your business.
We map your biggest operational pain points and identify where an agent delivers the most value fastest.
We design the agent's logic, conversation flows, and integrations. You review and approve before a single line of code is written.
We build, train on your data, and rigorously test the agent against real scenarios until it performs reliably.
Agent goes live. We monitor performance, collect feedback, and keep improving it over time.
Who It's For
Across industries, our agents are already solving real problems.
Book appointments, send reminders, handle prescription refill requests — without overwhelming front desk staff.
WhatsApp booking agents for hotels, Airbnbs, and restaurants that confirm reservations and answer guest queries instantly.
Customers track orders, get ETAs, and report issues through an agent — reducing support calls dramatically.
Agents that answer member queries on loan eligibility, balances, and processes — available even on weekends.
Product recommendations, order status, returns handling — all handled by AI before a human ever needs to step in.
Admissions agents that guide prospective students, answer fee queries, and collect application data automatically.
Pricing
Start with what you need. Upgrade as you grow.
one-time setup
per month (retainer)
scoped per project
Book a free 30-minute discovery call. No commitment, no jargon — just a conversation about what's possible.
Book a Call → belinda@maradesigns.co.ke